In June 2013, the Croisic Tourist Office obtained the Quality Tourism Mark. This ambition, initiated in 2011, rewarded the efforts to improve the services and missions offered by the Tourist Office to visitors, socio-professionals and institutions.

Tourism Professionals undertake to

• • A warm welcome
  • Attentive staff
  • Fluency in foreign languages
  • Personalized services
  • Clear and precise information
  • Cleanliness and comfort guaranteed
  • The discovery of a destination
  • Your opinion taken into account

A brand guaranteed by the State

On December 31, 2026, the Tourism Quality Mark will end and become a Destination of Excellence. The Croisic Tourist Office is already committed to this new approach.

Formerly classified in stars, the tourist offices will henceforth be classified in three categories. The first category (the highest in the range) must meet a whole series of criteria concerning the general organization of the structure, signage, opening periods, languages ​​spoken, quality of documentation, existence of a website or a reservation center, the sale of packaged products and of course the tools and services relating to new technologies.
After obtaining the tourism quality mark, this classification allows the municipality to retain its status as a Tourist Resort.
The Tourist Office of the town of Le Croisic has been classified in category 1 (the highest in the national classification) since September 22, 2015.

Category 1 classification commitments

• Provide you with an easily accessible reception area and information area,
• Facilitate your procedures,
• Offer you furniture to sit on,
• Inform you free of charge about the local tourist offer,
• Display and disseminate its opening periods expressed in at least two foreign languages,
• Offer you free access to wifi,
• Be open at least 305 days a year, Saturday and Sunday included during tourist or entertainment periods,
• Respond to your mail all year round,
• Provide a permanent reception service run by staff speaking at least two foreign languages,
• Ensure the supply of tourist maps, maps and tourist guides on paper,
• Give you access to its dedicated trilingual website adapted to consultation via on-board media,
• Distribute tourist information also on paper translated into at least two foreign languages ​​relating to:
  - to all classified tourist accommodation including at least the name of the establishment, postal address, email address, website address, telephone number, level of classification,
  - monuments and cultural, natural or leisure tourist sites which may include the indication of usage rates, periods and opening hours to the public,
  - the website and telephone and postal contact details,
  - events and activities,
  - emergency telephone numbers.
• Update its tourist information annually,
• Display emergency telephone numbers outside,
• Present all the qualified offer of its area of ​​intervention for all clienteles,
• Give you access to viewing the availability of classified accommodation,
• Process your complaints and measure your satisfaction,
• Offer a tourist information service integrating new information and communication technologies (social networks, mobile telephony, geolocation, etc.),
• Respect the requirements of the Tourism Quality Mark,
• Provide you with a travel advisor,
• Guarantee the reliability and timeliness of information on the local tourist offer.

In order to reduce its environmental impact, our Tourist Office implements actions linked to sustainable development and thus takes care to respect and protect the environment.

We are committed to :

• Limited our water and energy consumption

• Reduce the volume of our waste

Sorting of waste using the corresponding bins (plastic, paper, glass) and separation of cardboard boxes.

• Limit paper consumption

Use of scrap paper prints; favor sending mail to couriers.

We also invite the recipient of the email to be more responsible towards the environment, in our email signature: "With TOD (Sustainable Tourism) preserve the environment and only print this email if necessary".

• Control pollution linked to transport and production methods

Favor local suppliers.

Our paper editions are published with printers with an eco-responsible commitment (PEFC).

The surplus of paper guides is recycled thanks to the association Les Papiers de l'Espoir.

The paper collected is resold to companies specializing in its recycling and the funds released are then used to finance humanitarian projects in France and in developing countries.

The Tourist Office of Le Croisic is labeled "  Home Bike since December 31, 2021.

« Accueil Vélo  » is a national brand that guarantees a welcome and specific quality services to bicycle customers, along cycle routes.

Our establishment provides you with:

• A specific map with the route to take between the cycle route and the Tourist Office of Le Croisic
• A car park with 8 bicycle spaces located just in front of the Tourist Office
• A repair kit for minor damage (mini-pump, repair kit 2 tire levers)
• An electric charging station
• General and specific documentation: information on the 3-day weather forecast, timetables for trains accepting bicycles, contact details for accommodation that can accommodate bicycles, a list of bicycle rental companies and repairers, etc.
• A drinking water point at the Tourist Office for water bottles.
• Information visible from outside our establishment in the event of closure indicating: emergency numbers, contact details of the nearest Tourist Office or, failing that, those of accommodation providers and bike rental companies nearby)

We also offer documentation, on sale at the reception of our Tourist Office, dedicated to bike rides in the Guérande Peninsula.

To highlight producers and traders who promote our riches while respecting the environment and local traditions.

• • Croisicais shellfish : this family business perpetuates the tradition of fishing and shellfish farming, using short circuits and respecting the marine environment.
  • The Cocoa Route – Pineau Chocolate Factory : a passionate artisan chocolatier, who combines traditional know-how and gourmet creativity, highlighting local products.
  • The Croisic Soap Factory : natural soaps, handmade from quality ingredients, for ethical and local beauty.
  • Intermarché Le Croisic : a player committed to promoting local products on the shelves, for responsible consumption on a daily basis.
  • Butcher Prampart : local meats, personalized service and respect for animals, this butcher's shop honors the artisanal tradition.
  • Treat Gourmand : A delicatessen with homemade preserves and a catering service that works with rigor and passion.

Culinary excellence that champions seasonal cuisine and respects producers.

• • The Estacade whose refined cuisine is focused on local products.
  • The ocean and its timeless classics which highlight savory and sweet dishes.
  • The Gardens of the Sea and its professional edible seaweed harvesters who supply 9 partner establishments of the Culinary College of France.

The Tourist Office obtained the Tourism and Handicaps label in 2012 for the four impairments: motor, mental, hearing and visual disabilities.

The Tourism and Handicap logo aims to provide reliable, descriptive and objective information on the accessibility of tourist sites and facilities, taking into account all types of disabilities and to develop a tourist offer adapted and integrated into the general offer. .

The Tourism and Handicap brand is a response to the demand of people with disabilities who want to be able to choose their vacations and leisure activities in complete freedom. The brand guarantees an efficient reception adapted to the essential needs of disabled people. The documents used for the evaluation which precedes the labeling were drawn up in consultation between the associations of tourism providers and the representatives of people with disabilities.

The Tourisme et Handicap brand is also a means of making tourism professionals aware of the reception of disabled people through professional unions but also through the French network of tourism institutions (tourist office, tourist office, departmental and regional tourism committee). The Tourism and Handicaps association is constantly working on this.

Check out our "Accessible Tourism" guide

The "Small Towns of Character" distinction is awarded to small towns and villages in our region with remarkable Architectural and Natural Heritage and meeting the essential criteria of a visitor welcome charter.

Guarantee of quality, this label requires municipalities, whether they are already labeled or wishing to become one, to constantly pursue efforts to enhance their attractions through rehabilitation, promotion and animation. By their diversity, the Cities of Character of the Pays de la Loire all present a historical authenticity and are the reflection of the geographical territory to which they belong.

In 2006, LE CROISIC obtained this “Petite Cité de Caractère” label, as did the municipality of PIRIAC SUR MER. Batz sur Mer obtained the Label in 2013.

The Croisic Tourist Office obtained the Tourist Station label in 2013.

The reform of the classification of tourist municipalities and classified tourist resorts, introduced by the law of April 14, 2006, creates a new legal regime offering real status to tourist municipalities. The name of tourist municipalities is assigned by prefectural decree for a period of five years. This increased readability is a guarantee of the quality offered to tourists. The most attractive of them will be able to access the upper category of classified tourist resort, issued by decree for twelve years. The reform thus simplifies and renovates the regime of classified resorts by grouping the six former classification categories into one, the tourist resort, defined by selective and demanding criteria relating to the diversity of accommodation types, the quality of the accommodation. entertainment, transport and access facilities as well as environmental quality. These are all attractiveness factors that provide strong incentives to conquer new clienteles.

The Maritime trades activity organized by the Tourist Office was labeled as the 2018 European Year of Cultural Heritage, as well as the Jean Emile Laboureur exhibition organized by the City of Le Croisic which will take place on June 28. as of September 9, 2018.